FAQ`s

Welcome to Frenzy Finds! Here are answers to some of the most common questions our customers ask.

1. How do I place an order?

Placing an order is simple:

1. Browse our products and add your desired items to the cart.

2. Proceed to checkout.

3. Enter your shipping and payment details.

4. Confirm your order, and you`re done! You`ll receive an email confirmation shortly.

2. What payment methods do you accept?

We accept:

* Credit/Debit Cards (Visa, MasterCard, etc.)

* UPI Payments

* Net Banking

* Wallet Payments

3. Can I change or cancel my order?

* Orders can only be changed or canceled within 12 hours of placement.

* Please email us immediately at frenzzyfinds@gmail.com with your order details.

4. How can I track my order?

Once your order is shipped, we will send you an email with the tracking number and a link to track your shipment.

5. What is your return and refund policy?

Please visit our Refund Policy page for detailed information about returns, exchanges, and refunds.

6. Do you offer free shipping?

Yes, we offer free shipping on orders above ₹500. Orders below ₹500 will be charged a flat shipping fee of ₹50.

7. What should I do if my order arrives damaged?

If your order arrives damaged, please email us at frenzzyfinds@gmail.com within 24 hours of receiving the product. Attach photos of the damage for a quick resolution.

8. How long does delivery take?

* Standard Delivery: 5-7 business days.

* Express Delivery: 2-3 business days.

(Delivery times may vary based on location and courier services.)

9. Do you ship internationally?

Currently, we ship only within India. We hope to expand internationally soon!

10. How can I contact customer support?

You can reach us via:

* Email: frenzzyfinds@gmail.com

* Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM (IST)

Still have questions?

If you couldn’t find the answer you were looking for, feel free to contact us. We’re always happy to help!